Resume of
Frances D. Gorman
CIA, CISA
photo of Fran Gorman


Education: Bachelor of Science University of California at Berkeley - Business Administration with emphasis in Accounting - 1968 - honors
Master of Business Administration

(Golden Gate University) - e-Commerce - 2008 - honors

Academic Honors Elected to national honor society Phi Beta Kappa - Alpha Chapter of Berkeley (top 10% of graduating class) - 1968
Post-Graduate Work Certificate in Business Data Processing,
UC Berkeley Extension - 1978
Professional
Certifications:
Certified Internal Auditor (CIA) - 1977
Certified Information Systems Auditor (CISA) - 1994
Work Experience: 7/83 - 2/10
Pacific Gas & Electric
Corporation

77 Beale Street
San Francisco, CA
Senior Information Technology Auditor : Perform audits of mainframe and distributed systems, computer operations, and operating system security. Consult on project management, security, and controls for systems under development. Have led audits of Customer Information and Billing systems, General Ledger, Materials, Claims, Shareholder Services, Pension Fund, Accounts Payable, Diablo Canyon Nuclear Plant, Telecommunications, UNIX Security, Disaster Recovery, Web Systems, Web Content Management and Fairfield Information and Operations Center. Between 11/95-2/97, was Security and Software QA Team Lead for PG&E's customer billing system; from 4/98-12/99, led the the enterprise-wide audit of PG&E's IT Y2K preparednes; perform quarterly evaluation of Sarbanes-Oxley controls, test plans and test results for PG&E's IT domains and participate in the resolution of control and test deficiencies.
7/79 - 7/83
American Express
Company

580 California Street
San Francisco, CA
Senior Internal Auditor : Led audits in several divisions of this diversified financial services Company - Insurance, Credit Card, First Data Resources, and Travel, including major processing centers in Chicago, Los Angeles, Phoenix, Ft. Lauderdale,Toronto, and Omaha. Home Office audits included Payroll, Treasury, Corporate and Premium Accounting. Pioneered use of audit software for preliminary analysis of high risk areas.
2/72 - 7/79
California Casualty
Management Co.

1900 Alameda de las Pulgas
San Mateo, CA
Internal Auditor : Conducted audits of casualty and worker's compensation claims, as well as corporate departments, such as Underwriting, Investment Portfolio Management, Treasury, and the first internal audit of Computer Operations. Implemented a successful integrated test facility (ITF) to assess Underwriting and Claims Systems.
2/68 - 11/72
Hertz Corporation
660 Madison Avenue
New York City, NY
Internal Auditor : Performed audits of car and truck rental offices, domestic and international advertising agencies, Marketing, Daily Report of Business (DRB) Processing, Purchasing, Inventory Control, and Accounts Payable. Developed and supervised a desk audit program to analyze DRB's and identify high-risk rental locations. The program improved audit coverage, while reducing travel requirements.
Personal Data: Married - Michael J. Gorman
Spouse's occupation - Construction Inspector (County of San Mateo, California)
Three daughters, two granddaughters
Health - Excellent
Interests include travel, music, current events, and web development

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Frances D. Gorman
thegormanfamily@earthlink.net
last revised December 14, 2009